U.S. Wheels and Tires - Tire Center

Cinthia Ledesma 2 months ago

I highly recommend US Wheels & Tires! They have really good customer service, fair prices, and they make sure the job is done right. Everyone was friendly, professional, and helpful from start to finish. If you need tires, wheels, alignment, or other services for your vehicle, definitely check them out! 🚗🔥 Great service and a great experience overall. I’ll definitely be coming back! Thank you Jose

Ian Palmer 2 months ago

TLDR: You get what you pay for. Good shop for simple repairs, don't bring your car here for anything more than brakes. If you care about your car, go somewhere else. Took my Ford Escape here to get new struts installed. I should have known the price they gave me was too good to be true. It was $550 labor for both front struts (I supplied the parts, including new single use suspension fasteners). As soon as I left I noticed issues. There was a ton of clunking coming from the suspension and a loud rubbing sound when I turned the wheel (see scratched paint in the wheel well). I took it back to them to fix it and they did spend a couple hours trying to fix it but the rubbing and clunking didn't go away. I watched them use an impact wrench on practically everything in my suspension (including strut top nut which was loose when I checked it later), not a torque wrench in sight. I also came to find later that they had torn not one, but two of the joint boots (one of which was brand new). They also didn't even use half of the brand new fasteners that I provided them, instead re-using single-use TTY bolts and nuts like the strut-to-knuckle bolt and even spindle nut. Thoroughly disappointe

DJ 4 months ago

New owners in this shop, don't waste your time. Customer service isn't good at all. Previous owners made sure to take care of you. Didn't return calls and front desk staff just doesn't care at all. Do yourself a favor and take your money somewhere else. As you can see the owner responded below with a lie, that's not what happened at all. You guys offered me financing, I came in for a wheel repair and you guys told me you had rims for sale, 22" inch. Told me to come down. So I did and when I took the time out my day to come in you told me at 3:50pm I'd have to wait until Monday because you close at 5. "I hope you don't think you can get on here and start lying but that would go along with bad customer service. Nothing had anything to do with the price or financing. Here's some advice. Don't lie on google reviews. Like I said before to everyone. Don't take your money here, if I've ever sent you here I apologize. Now you can addd the owner too as well. Horrible customer service."

Erick Cervantes a year ago

If you value your time, money, and peace of mind, look elsewhere. My experience here was a complete nightmare. What should have been a quick tire service turned into a relentless sales pitch filled with upsells, pressure tactics, and zero genuine care for the customer. Instead of focusing on the tires I asked for, I was bombarded with offers I never wanted: tire shine, “road packages,” and even repeated attempts to push me into buying new wheels altogether. The way the staff spoke sounded less like professionals and more like car lot salesmen trying to squeeze every last dollar out of me. When I asked simple questions about cost or time, I got vague, dodgy answers—like they were trying to wear me down until I gave in. By the end, it was clear this business is more interested in padding their sales numbers than providing honest service. The whole ordeal left me frustrated, annoyed, and regretting I ever stepped foot inside. If you enjoy being pressured, nickel-and-dimed, and treated like a walking wallet, this is the place for you. If not—save yourself the headache and go anywhere else.

neilbran1 a year ago

Best tire shop in the city! Good service, good people very knowledgeable.Josh Helped me out to put together a rim and tire package I was a little unsure of what I wanted and what size made since for my vehicle to get the best ride. Josh help me all the way through did a full inspection of my vehicle and helped me find a perfect match for my car he even custom colored my brakes to match my vehicle. And when the service was done they offer a cleaning service of your vehicle as well. I definitely recommend this place. Ask for Josh!